Your Account

How am I billed for my VoIP Services?

c2cvoip charges your credit card on the 1st of every month. This charge is an advanced payment.  So for example: When you pay your bill on May 1st you are paying your May invoice.

If I need assistance with my service what is the fastest way to get support?

The fastest way to contact support is to email This email will go to our entire support team and you will get the fastest response.

How do I change the credit card that I have on file with c2cvoip?

Email your request to Support will send you a credit card authorization form for you to quickly update or change your credit card information.

How do I get my invoices?

Our billing system will automatically send you your invoice once funds are received and deposited. The invoice will come from

I want to add a phone to our system. What do I do?

Email your request to or call us @ 855-749-3314. We will send you a quote for the added service for a signature and approval. We can start your new service immediately depending on the service requested.

c2cvoipYour Account