Do you need call detail records? You got it!
The c2cvoip cloud PBX puts detailed CDR’s right at your fingertips.
Call logs keep a complete record of all your inbound and outbound calls and faxes. Our cloud PBX features a simple to navigate administrator portal that includes full CDR reporting. The reports provide important call information such as call destinations, call duration, amount billed, total usage time in the billing period, call status’s, call time & date, and total running charge during the billing period.
You can also navigate search/filter, customize, print, and email the CDR reports. We make it easy for you to get all the data you need to effectively manage your business. Call detail records is a standard feature with the c2cvoip cloud PBX phone system.
When Would I Use Call Logs?
Most customers rely on call logs for strategic planning. Having the gauges that shows how your phone system is being used can assist a business in making vital planning decisions in regards to company growth, staffing, budgeting, and new initiatives. The data can be used to make important changes that can increase production and efficiency in the workplace.
Many customers also use the call logs to track call flow and call activity. Call logs document each call so a business can ensure employees are using the phones appropriately. Tracking call flow is vital to ensure a phone system is set up correctly and your customers are being taken care of the right way.